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q000011

advICE :Support :KB : q000011

How do I update the product?

This article applies to: BlackICE Defender.

SUMMARY

You can update the product by selecting "Download Update" in the "Tools" menu. A new update is available every few weeks.

DETAILS

Select the "Download BlackICE Update" as shown in the example below.

The "update" feature is built into the product by selecting the menu shown above. This launches the browser to go to our website and see if you need a new copy. If you have the latest copy, a web-page will pop up and tell you so. Otherwise, the browser will download a program that will update you to the latest version. Run this program after downloading in order to update your product.

The above animation shows how the Tool menu is selected by clicking on the Tool Tab in the middle of the window. This pulls down the main menu. Then select the item "Download Update", At this stage, the product goes to our website and either downloads the update program (which you must run), or tells you that you have the latest version.

Problem

Some customers are reporting that the download gives an illegible page. This problem is described in article q000096.

 
Keywords: update, download 
Version:  2.1 
Fixed:     
Modified: 2000-12-26 
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